To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
Michael H., 09/22/2019
I came to have my vehicle fixed Mike's out of a recommendation from a friend/coworker of mine. I just picked up my truck and it's running great. Working with Mike and his crew was hands down the best automotive service experience I've ever had. They are honest and trustworthy. This is the second time they've fixed a vehicle of mine. They've never tried to sell me an unnecessary service, and have provided me with honest guidance regarding my vehicle service needs. I wouldn't hesitate for a second to recommend them to my mom or daughter. Big thanks to Mike and the crew. I'll definitely be back.